Privacy Policy

1. Introduction

Imagine AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you access or use our services (the "Service"), and the choices and rights you have over that information.

2. Information We Collect

• Social Media Data: With your permission, we may access and collect information from your social media accounts via APIs or other mechanisms. This may include publicly available information and data that you choose to share with us.
• User-Provided Data: We collect any information you voluntarily provide when using our Service, such as profile details, preferences, and any other data entered directly into our platforms.
• Automated Data Collection: We may use cookies, web beacons, and similar technologies to automatically collect data regarding your interactions with our Service, including usage data and technical information about your device and internet connection.

3. How We Use Your Information

• Providing and Improving the Service: We use your information to deliver, maintain, and improve our Service. This includes personalizing your experience and enabling our AI engine to deliver outputs that reflect your behaviors and preferences.
• Research and Development: Your data may be used in aggregated and anonymized form for research, analysis, and the development of new products and services. This helps us enhance the capabilities of our AI engine.
• Aggregated Insights: We may generate insights and aggregated statistics from your information. Such insights will not personally identify you and are used solely for the purpose of improving our Service.

4. Disclosure of Your Information

• Service Providers: We share information with trusted vendors who help us operate the Service: Typeform (contact and demo-request forms), Mux (video hosting and playback), and Vercel (website hosting). Each is engaged under terms that require them to protect your information. Some pages also load embedded content and static assets from third parties that receive your IP address when serving those files: Google Drive (event photo albums, which load only after you opt in to preference cookies), and Google Fonts and the jsDelivr CDN (fonts and JavaScript libraries on our case-studies page).
• Advertising and Analytics Partners (only with your consent): If you opt in through our consent banner, cookies and pixels on this website may share identifiers with advertising and analytics partners — for example cookie and device identifiers, your IP address, and the pages you visit. These partners may include Meta (Facebook/Instagram), TikTok, Reddit, X (Twitter), Vector, LiveIntent, Sitelytics, Maverick Intelligence, and reb2b. They use this data to measure our marketing and to show more relevant advertising on other sites and apps, which may constitute "sharing" of personal information for cross-context behavioral advertising under California law (see Section 8). None of these technologies load before you opt in, and you can withdraw your consent at any time using the "Your Privacy Choices" link in the footer. For the current, automatically updated list of cookies and trackers and the third parties that set them, see our Cookie Policy.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, the safety of our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring organization. We will notify you of any such change in ownership or control of your personal data.

5. Data Security

• Protection Measures: We implement reasonable security measures, including encryption and access controls, to protect your information from unauthorized access, disclosure, alteration, or destruction.
• Open Source Environment: Although our technology is open source, all sensitive information is handled with robust security practices. Open source development enables community oversight to help identify and address potential vulnerabilities.
• No Absolute Guarantee: While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. You acknowledge that you provide your information at your own risk.
• Retention: We keep personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law. How long that is depends on the nature of the information, why we collected it, and our legal obligations; when it is no longer needed, we delete or de-identify it.

6. Your Rights and Choices

• Access and Update: You may update or correct your information by contacting us directly. Please note that certain data may be necessary for the continued operation of our Service.
• Cookie and Tracking Choices: Non-essential cookies and trackers are blocked by default and load only if you opt in through our consent banner. You can change or withdraw your consent at any time using the "Your Privacy Choices" link in the footer of every page. We also honor the Global Privacy Control (GPC) browser signal (see Section 8).

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for analytics and, where applicable, advertising. We obtain consent before any non-essential cookies or trackers are set: our consent management platform blocks analytics and advertising technologies (including those of the advertising and analytics partners listed in Section 4) by default, and only loads them after you opt in. You can change or withdraw your consent at any time through the "Your Privacy Choices" link in the footer of every page. For details of the specific cookies and trackers in use, see our Cookie Policy.

8. California Privacy Rights and Your Privacy Choices

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you certain rights regarding your personal information, including the right to know, the right to delete, the right to correct, and the right to opt out of the "sale" or "sharing" of your personal information.

• "Sale" and "Sharing": We do not sell your personal information for money. However, our use of analytics and advertising technologies may constitute "sharing" of personal information for cross-context behavioral advertising under California law. We do not enable these technologies until you consent.
• How to opt out: You can opt out of, or withdraw consent to, this analytics and advertising activity at any time using the "Your Privacy Choices" link in the footer of every page.
• Global Privacy Control (GPC): We recognize and honor the Global Privacy Control browser signal as a valid request to opt out of the sale or sharing of personal information. If your browser sends a GPC signal, we treat it as an opt-out automatically.
• No discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your rights to know, delete, or correct your personal information, contact us at contact@imagineai.me.

9. Disclaimer and Limitation of Liability

• Use at Your Own Discretion: Our Service and any data provided through our Service are offered "as is." By using our Service, you acknowledge that you are using the data at your own discretion. We are not responsible for any decisions or outcomes resulting from your use of the Service.
• No Warranty: We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or suitability of the information or Service. All information is provided without any warranty.
• Limitation of Liability: In no event shall Imagine AI, its affiliates, or its contributors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Service.

10. Changes to This Privacy Policy

Modifications: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@imagineai.me